Privacy Policy

We collect information you provide directly to us, including:

• Account information — name, email address, and password when you create an account
• Business information — business name, logo, and contact details when you register as a business
• Review content — text, ratings, and any other content you submit through our platform
• Payment information — billing details processed securely through our payment provider (Stripe); we do not store card numbers
• Communications — messages you send us via email or our contact form

We also collect certain information automatically when you use our services:

• Log data (IP address, browser type, pages visited, referring URL)
• Device information (operating system, screen resolution)
• Usage data (features used, time spent, click patterns)
• Cookies and similar tracking technologies (see Section 6)

We use the information we collect to:

• Provide, operate, and improve our services
• Create and manage your account
• Process payments and send transaction confirmations
• Send you notifications about reviews, replies, and account activity
• Respond to your questions and support requests
• Analyze usage trends to improve platform performance
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for targeted advertising on third-party platforms.

We share your information only in the following limited circumstances:

• Service providers — trusted vendors who help us operate the platform (e.g., Stripe for payments, email delivery services). These parties are contractually bound to protect your data.
• Public review content — reviews you submit may be displayed publicly on our platform and associated with your display name.
• Legal requirements — when required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent — in any other circumstance where you have given us explicit permission.

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes (such as resolving disputes or preventing fraud).

Review content you have submitted may remain on the platform after account closure in anonymized form, as it forms part of the public record of business feedback.

Depending on your location, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete information
• Deletion — request that we delete your personal data, subject to certain exceptions
• Portability — receive your data in a structured, machine-readable format
• Objection — object to certain types of processing, including direct marketing

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We use cookies and similar technologies to operate our platform, remember your preferences, and understand how visitors use our site. Specifically, we use:

• Essential cookies — required for authentication and core platform functionality
• Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the platform.

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS), hashed password storage, and access controls limiting who can view your data within our organization.

No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at [email protected].

Truments is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you by email or by posting a prominent notice on our platform before the change takes effect.

Your continued use of Truments after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: